Privacy Policy – DHC Hair Designs
Effective Date: 13 June 2025
Last Updated: 13 June 2025
Business Name: DHC Hair Designs
Location: 2/137 City Road, Beenleigh QLD 4207
ABN: 15 471 807 396
Contact Email: danniwood88@outlook.com
Phone: 0448 099 201
1. Our Commitment to Your Privacy
DHC Hair Designs is committed to protecting your privacy in accordance with the Privacy
Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we
collect, use, disclose and store your personal information.
2. What Information We Collect
We may collect the following types of personal information:
Full name
Contact details (email address, phone number, postal address)
Date of birth
Health or allergy information (if relevant to your hair services)
Payment details (including Afterpay or Zippay)
Appointment and service history
Social media handles (if you interact with us via Instagram/Facebook/TikTok)
CCTV footage (for security purposes if applicable in the salon)
We do not collect sensitive information unless required for a specific service with your
consent (e.g. medical allergies relevant to treatment).
3. How We Collect Your Information
We collect personal information when you:
Book a service online, by phone, or in person
Complete a client consultation form
Subscribe to our newsletter or social media
Enter a giveaway, promotion or event
Make a payment or process Afterpay/Zip transactions
Provide information during services or consultations
4. Why We Collect Your Information
We use your information to:
Provide, manage and improve hair and beauty services
Confirm appointments and send reminders
Offer tailored hair consultations and aftercare
Send promotional offers, updates or newsletters (opt-in only)
Process payments and receipts
Ensure client safety with known allergies/preferences
Maintain business records and comply with Australian tax/law obligations
5. Disclosure of Your Information
We will never sell your personal information. We may disclose your information to:
Payment service providers (e.g. Afterpay, ZipPay)
Government agencies or regulators (as required by law)
Our service providers (e.g. booking software, marketing platforms)
Salon staff or contractors delivering your service
All third parties we work with are required to comply with Australian privacy standards.
6. Marketing and Promotions
If you have opted in, we may send you marketing materials via SMS, email or social media.
You can opt out at any time by:
Clicking “unsubscribe” in emails
Responding “STOP” to SMS marketing
Contacting us via the details provided above
7. Security and Storage
We take all reasonable steps to protect your personal data from misuse, loss, or unauthorised
access. Digital data is stored securely, and physical forms are kept in a safe area accessible
only by authorised staff.
8. Access and Correction
You may request access to the personal information we hold about you. If any information is
incorrect, you can ask us to update it. Requests can be made by contacting us directly.
9. Complaints
If you believe we have breached your privacy rights, please contact us so we can resolve the
issue promptly. If you’re not satisfied with our response, you can lodge a complaint with the
Office of the Australian Information Commissioner (OAIC):
�� www.oaic.gov.au
10. Updates to This Policy
We may update this privacy policy from time to time. The latest version will always be
available in-salon or on our official platforms.
